News : Fusion BPO Services Awarded Minority Business Enterprise (MBE) Certification
Montreal, Quebec, Canada, March 20, 2017 -- Fusion BPO Services, a contact center services provider, has been awarded certification as a Minority Business Enterprise (MBE) by The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission (CPUC).
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
MBE Certification will position Fusion BPO Services to provide support to many companies, including current customers, who have supplier diversity programs in place as well as businesses that recognize that a diverse supply base adds a competitive advantage in the multicultural business economy. Thanks to this certification, Fusion BPO Services can now help clients leverage the added benefit of meeting vendor diversification requirements while working with a minority Business Enterprise (MBE).
Pankaj Dhanuka, CEO of Fusion BPO Services, explained that "Certification with The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission (CPUC) allows Fusion a unique opportunity to establish business relationships with corporate affiliates and other Minority Business Enterprises (MBE). As an actively involved certified MBE, we are certain that Fusion will continue to grow through new business opportunities and help clients striving to meet their goal of vendor diversification."
Posted by Veronica Silva Cusi, news correspondent
Source: Fusion BPO Services
Today's Tip of the Day - Self-Service Functionality
More Editorial From Fusion BPO Services
About Fusion BPO Services:
Founded in 2003, Fusion BPO Services is a global outsourcing services provider with dual headquarters in Draper, Utah in the US and Kolkata, India. Its end to end outsourcing solutions include the complete portfolio of integrated contact center services, accounts receivable management, and custom IT solutions. To meet client’s evolving strategic sourcing needs, Fusion BPO Services offers capabilities across eight countries – USA, Canada, UK, India, Philippines, El Salvador, Jamaica, and Albania.
Published: Tuesday, March 21, 2017
2020 Buyers Guide Outsourced Contact Center Services
|1.)||2P Perfect Presentation|
Customer Experience Services
Outsourced contact center services It is one of the most important service that provided by "2P" and specialize to provide services for the establishment and operation of contact centers, customer service and Customer Experience, the most important services provided by this unit are:
• Establish, manage and operate call centers and supply the required systems and applications.
• Customer Feedback Technology
• Social Account Management System (customer interaction, reports, marketing and e-publishing services)
• Customer Relationship Management System (CRM)
• Artificial Intelligence Systems and Automation Services (AI & Automation)
• Business Intelligence Technologies and Performance...
|2.)||31 West Global Services|
We offer after-hours, business hours & 24/7 customer support & help desk services. Over the last 17 years, we have helped 130+ small & mid-sized business companies across US & Europe.
Building Customer Support/Customer Success Team in Europe
PerfectQue specializes in building customer support/customer success teams in Europe that are integrated into you People, Process, and Products.
Global leader in business service outsourcing Teleperformance, provides easier, faster, simpler, safer, better and more cost-effective customer interactions management in 80 countries with 300.000 employees, in 256 different languages and dialects with its experience over 40 years across the world.
Teleperformance Turkey has been providing outstanding customer experience via customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media management, analytics solutions and digital transformations projects to the world's leading companies since 1995 with 3.750 interaction experts in 5 locations (İstanbul, Balıkesir, Uşak and Anta...
Making business more human for the world’s most exciting brands
We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.
Webhelp is committed to making business more human.
It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.
Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.
Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.
Webhelp believes that Em...