News : Fusion HR Launches FirstCare
Dublin, Ireland, March 10, 2015 -- Fusion HR, which is headquartered at NexusUCD, the industry partnership centre at University College Dublin, has run a number of FirstCare pilot studies with Irish corporate organisation over the last two years.
These pilot studies have demonstrated that the introduction of FirstCare has resulted in a reduction in average absenteeism levels of over 20% and has assisted in improving employee welfare, resulting in improved productivity and competitiveness for the organisations.
Absenteeism from work is a significant drain on the Irish economy as well as impacting on an employee’s welfare and well-being. It is one of the most persistent problems affecting productivity, profitability and competitiveness for Irish organisations and companies.
Ibec has estimated that the cost of absenteeism in Ireland is about €1.5bn per year. To address this issue Fusion HR is introducing FirstCare into the Irish market.
FirstCare provides a Day One Absence Management Service through which it records 100% of absenteeism for an organisation or company via a 24/7 contact centre. This contact centre is staffed by absence advisors and registered general nurses, who provide general primary care advice to every employee calling to report an absence, regardless of length or reason.
Following the notification to the contact centre, the FirstCare service issues notifications, prompts, reminders and calls to action to employees’ line managers, helping them to manage their absences as effectively as possible. FirstCare also provides a 24/7 online management information portal through which line managers and HR staff can monitor absenteeism trends and outstanding action items in real-time.
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Published: Thursday, March 12, 2015