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News : Future Hosting Introduces ViciDial Call Center Application Hosting Plans
Southfield, MI, USA, March 23, 2015 - Future Hosting, a Software-as-a-Service hosting provider, has announced the introduction of a new range of ViciDial SaaS server hosting plans. ViciDial is an open source VoIP and call center solution, that, in combination with the Asterisk IP-PBX, can support call center operations ranging from small businesses to hundreds of seats in multiple locations.
Call center applications have a well-earned reputation for being expensive and complex to configure. Future Hosting’s ViciDial hosting plans offer a secure installation of ViciDial on a powerful virtual private server running CentOS 6, significantly reducing the complexity of setting up a full-featured call center operation.
ViciDial is a fully capable call center suite that includes everything clients need to conduct and manage call and contact center operations. Among ViciDial’s capabilities are inbound, outbound, and blended call handling; the ability to call successive numbers from a database via the web interface; call scripting with placeholders; and outbound agent-controlled, broadcast, and predictive dialing.
"ViciDial is the newest product in our range of simple-to-deploy enterprise software solutions," said Maulesh Patel, VP of Operations of Future Hosting, "Like all of our SaaS products, it combines the simplicity of software-as-a-service with the flexibility and configurability of virtual private server hosting - clients have full root access and, after delivery, can make any changes they need to their server’s configuration."
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About Future Hosting, LLC:
Founded in 2001, Future Hosting is a privately held Internet solutions provider specializing in managed hosting, including SaaS application hosting, Dedicated Servers, Virtual Private Servers, and Hybrid Virtual Private Servers. The company has built a strong reputation for its high-quality service, pricing models, and 3-hour Service Level Agreement. Future Hosting is based in Southfield, Michigan.
Published: Monday, March 23, 2015