Boston, MA, USA, April 16, 2020 -- Fuze, a cloud-based communications provider for the modern global enterprise, announced that it has been named a Leader for the fourth consecutive year in the Aragon Research Globe™ for Unified Communications and Collaboration report. According to the report, Fuze has "seen significant success" among medium and large enterprises, and was one of the first vendors to offer "a seamless user experience across all UCC modalities."1
"Fuze has really made its UCC platform a full digital work hub that is ideal for people on the go," said Jim Lundy, CEO of Aragon Research. "The combination of Fuze’s UCC offering and a solid and growing install base of contact center positions Fuze well for the growing demand for an integrated UCC and CC suite."
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"As technologies, demographics, and cultural shifts accelerate the evolution of the workforce, remote workers are relying on unified communications more than ever," said Jed Brown, SVP of Product and Design of Fuze. "We’re honored to be identified as a leader for the fourth year in a row, which we believe validates our commitment to enable today’s modern, mobile worker to reach peak productivity, while helping drive the overall success of their organization."
1Aragon Research. The Aragon Research Globe for UCC, 2020 by Jim Lundy. April 2020.
Posted by Veronica Silva Cusi, news correspondent
Fuze Digital Solutions is a privately-held and profitable company focused on providing comprehensive, affordable and easy to use software. The Fuze Suite is a completely web-based eService solution that includes a searchable knowledge base, personal finance content, email and contact management, e-alerts and targeted marketing functionality.
About Aragon Research:
Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions. Aragon Research serves business and IT leaders and has a proven team of veteran analysts.
Published: Friday, April 17, 2020
Charlotte Purvis is a speaker and communication consultant who has influenced an average of one million customer interactions each year for over 20 years. She consults, trains, and speaks on customer service, business communication, and leadership development for global companies, universities, and community organizations. She practices what she teaches as evidenced by nearly 100% of her engagements coming from repeat or referral business.
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