#contactcenterworld, @fuze
Boston, MA, USA, Jan, 2022 -- Fuze, a cloud-based communications provider for the modern global enterprise, announced platform updates built to deliver enhanced communication and collaboration, as well as streamlined workflows for Fuze users and administrators in the expanding hybrid workforce. These upgrades include new Fuze Contact Center features, as well as updates to Fuze’s Microsoft Teams integration, Fuze’s Call Flow Manager, and emergency services for workers.
Data projects that by 2025, 36.2 million Americans will be working remotely, which is an 87% increase from pre-pandemic levels. Streamlining employee communications and workflows has never been more important as the global distributed workforce continues to grow and organizations roll out flexible work policies. Fuze addresses these evolving needs through its unified communications platform that offers a seamless end-user and admin experience for critical workstreams, helping to improve productivity and collaboration, both inside and outside of the office.
"At Fuze, we are committed to meeting our users where they work, while also meeting the evolving demands of global enterprises. As a result, we are constantly expanding our technology to better address these ever-changing needs," said Rob Scudiere, president and chief operating officer at Fuze. "These updates provide our users with the necessary technology and tools to be their most productive selves, regardless of location, while maintaining business continuity in a changing work landscape."
#contactcenterworld, @fuze
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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Fuze:
Fuze Digital Solutions is a privately-held and profitable company focused on providing comprehensive, affordable and easy to use software. The Fuze Suite is a completely web-based eService solution that includes a searchable knowledge base, personal finance content, email and contact management, e-alerts and targeted marketing functionality.
Published: Monday, January 10, 2022
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