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News : Fuze Unlocks Business Insights with Fuze Discover

#contactcenterworld, @fuze

Boston, MA, USA, Oct 15, 2018 -- Fuze, a cloud-based communications and collaboration platform provider for the modern global enterprise, announced Fuze Discover, a new tool that provides deep analysis of communications and collaboration activity, enabling enterprises to identify and explore new trends to guide strategic business initiatives. Fuze Discover will be generally available in Q1 2019.


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Currently Fuze includes Fuze View (formerly Fuze Data) which provides a snapshot of the organization's daily/weekly activities to easily view real-time analytics of communications and collaboration usage patterns. Fuze Discover builds on these capabilities, combining detailed activity visualization, trends analysis, and in-depth customized reports. Organizations will be able to interactively explore centralized communications activity within the Fuze Platform.

"Fuze Discover gives IT leaders the power to unlock the true value of their communications activity," said Derek Yoo, chief product officer and co-founder at Fuze. "Understanding usage and communications patterns enables organizations and leaders to better understand trends to support a company’s most valuable asset, their people, while also maximizing productivity and cost efficiency. We remain committed to improving collaboration and productivity across the enterprise, enhancing our platform with a new offering that enables customers to uncover key insights that align with their business goals."

#contactcenterworld, @fuze

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.fuze.com


About Fuze:
Company LogoFuze Digital Solutions is a privately-held and profitable company focused on providing comprehensive, affordable and easy to use software. The Fuze Suite is a completely web-based eService solution that includes a searchable knowledge base, personal finance content, email and contact management, e-alerts and targeted marketing functionality.
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Today's Tip of the Day - Team Building

Read today's tip or listen to it on podcast.

Published: Wednesday, October 17, 2018

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
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2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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