Boston, MA, USA, Oct, 2021 -- Fuze, a cloud-based communications provider for the modern global enterprise, announced it was honored with the Best Company Work-Life Balance award from Comparably, a workplace culture and compensation site with a mission to make workplaces more transparent and rewarding.
"For organizations across industries, this past year of remote and hybrid work has exposed many challenges in maintaining work-life balance, especially with longer hours in front of a computer and less separation between home and work," said Brian Day, CEO, Fuze. "At Fuze, we’ve always and will continue to give employees the tools and flexibility they need to establish this balance because we know this leads to significant productivity gains. I’m proud to see Fuze recognized in this area, especially during such a challenging year."
According to Fuze’s recent global study, only 66% of workers ensure they take a break each day, and a quarter are working longer hours since transitioning to remote work. Fuze has embraced a true, flexible culture that enables employees to set their own schedules and supports them both personally and professionally to avoid burnout and increase productivity. Fuze leadership continues to encourage employees to separate work and home life by empowering team members to do their best work by building in screenless time and setting boundaries in their day so they don’t feel the need to be constantly available.
"Our studies show that having work-life balance is the No. 1 priority for workers today," said Comparably CEO Jason Nazar. "Our Best Work-Life Balance list highlights companies like Fuze who are leading the way in providing a healthy work-life flexibility for their employees, especially as organizations transition to long-term hybrid work models."
To qualify for this award, companies must meet a minimum threshold of anonymous employee public ratings on their company’s Comparably.com page within a 12-month period (September 2020 through September 2021). Winners are determined based solely on the sentiment ratings of top leaders.
Posted by Veronica Silva Cusi, news correspondent
Fuze Digital Solutions is a privately-held and profitable company focused on providing comprehensive, affordable and easy to use software. The Fuze Suite is a completely web-based eService solution that includes a searchable knowledge base, personal finance content, email and contact management, e-alerts and targeted marketing functionality.
Published: Tuesday, October 12, 2021
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Customer Experience Services
Outsourced contact center services It is one of the most important service that provided by "2P" and specialize to provide services for the establishment and operation of contact centers, customer service and Customer Experience, the most important services provided by this unit are:
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• Customer Relationship Management System (CRM)
• Artificial Intelligence Systems and Automation Services (AI & Automation)
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We offer after-hours, business hours & 24/7 customer support & help desk services. Over the last 17 years, we have helped 130+ small & mid-sized business companies across US & Europe.
|5.)||AB Call Center|
Single window of services
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|6.)||Abacus Cambridge Partners|
Combining unmatched experience and specialised skills across more than 40 industries and business functions, Abacus works at the intersection of business and technology to help organisations meet their key priorities and create sustainable value for their stakeholders. Headquartered in the United Kingdom and offices in the United Arab Emirates, the Kingdom of Saudi Arabia, Pakistan and Egypt, Abacus has more than 800 global customers and over 2800 customer-focused employees working in 30+ countries.
We offer the following services:
Business Process Outsourcing
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Enterprise Resource Planning
AI & Robotic Process Automation
We are Abante BPO Contact Center services company with more than 16 years of experience in the sector. We specialize in customer service through specialized technology, and with a multilingual team. Our different operating centers offer high availability and unlimited performance, adapting the specific needs of our clients, and always operating under the highest quality specifications.
Our industry is changing fast, consumers want the best service and a seamless contact center customer experience. In response, we've re-invented our contact centers with next-generation technologies and new, improvements to customer service.
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|9.)||American Help Desk|
Help Desk Services
24/7/365, 100% US-based help desk, with phone, chat, sms and email capabilities as well as ticket and alert management/remediation services.
|10.)||Fusion BPO Services|
Inbound customer service and sales support
With 25+ years of experience and stability, Ameridial offers clients an unparalleled record of providing reliable, cost-effective inbound and outbound live-voice solutions. We also offer click-to-call services, live chat, social media monitoring and IVR. Ameridial is headquartered in Canton, Ohio with nine call center locations in Ohio, Maine, and North Carolina. Specialists in: Healthcare, Communications, Direct Response TV and Radio, Non-profit. Results-based pricing.
Contact Center Services
End to end Contact Center Services provided in Turkey, including call center infrastructure and experience solutions.
Business Process Outsourcing
Ballena Media provides near-shore Business Process Outsourcing for Contact Center services to companies seeking to improve quality and efficiency while saving 30% to 40 % for similar services in the U.S. The company’s value proposition is based on its long term relationship with clients showing it can meet or exceed any metrics performed whether in-house or outsourced.
-Contact Center Services
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24/7 coverage, always finding the best solution for your business
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Business Process Outsourcing
Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience
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Our Professional Services cuts across multiple verticals and horizontals. Our services cater to both the Private and Public sectors, providing the technology and resources in the transformation and improvements of our clients’ people, processes, and profits.
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BPO, Financial and Customer Services
Boomerang SA provides BPO, Financial and Customer Services. We are an Outbound Contact Centre with a proficiency of selling Short and Long Term Insurance products, as well as cross-selling Value Added Products. We provide Inbound Customer Services to the International Market. We service both B2B and B2C sectors, ranging from but not limited to Lead Generation, Appointment Setting, and a full sales spectrum.
CallForce Outsourcing Specialists
Delivering innovative,customised contact centre solutions from South Africa to the global market
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Multilingual Customer Service
Inbound and outbound customer service/after sales support is the two general types of call center services offered globally by Callnovo. Inbound services are performed by reps who field calls from customers. Outbound reps make calls to customers to follow up on or inquire about account issues.
Regardless if you are looking for a telephone, email, live chat or email customer service/after sales support, Callnovo outsourcing call center team is right here to help. With more than 10 years’ experience, Callnovo one-stop multi-language customer service/after sales support call center team takes care of clients’ every single detailed customer service/after sales support need. We are happy to pr...
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Contact Center Services
Customer expectations are always evolving and ccc is able to identify and resolve issues so that business operations are not negatively impacted. By working with clients we address pain points in a proactive manner through out the customer lifecycle. By understanding the needs of our clients and their customers, ccc provide, unique and enriching customer experiences through the right blend of support channels, experienced “care” agents and COPC aligned/certified processes.
Loyalty & Retention Management
Managed Technical Service Desk & Contact Center service
CGI Canadian Technical Service Desk is a large, well-established, service supporting more than 100 clients and employing over 550 employees. It is underpinned by a mature ITIL aligned Service Management framework, with processes dynamically adapted for multi-sourced delivery environments, and aligned with the ISO/IEC20000 Standard.
CGI has a strong customer-centric, Omni Channel, ITIL-aligned Technical Service Desk that offers blended human and machine delivery. We provide end-to-end scalable services that in turn promote a positive end-user experience.
The primary objective of our Service Desk is to provide consistent, best-in-class support by efficiently diagnosing, troubleshooting and...
CGS is a global provider of business applications, enterprise learning, and outsourcing services that support clients’ most fundamental business activities.
With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East. Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology, and telecom. The company's innovative, scalable and...