News : G3 Comms Wins Contract at Volkswagen's TPS
London, UK, Sept, 2018 -- G3 Comms, a UC and cloud provider from the UK, has won a contract to give a cloud-based overhaul to the communications infrastructure of TPS, a Volkswagen Group company that supplies genuine parts for Audi, Skoda, Seat, VW passenger and commercial vehicles across the UK. Under the contract, the company will implement unified communications and so bring the 82 TPS sites together in the cloud. The first sites went live within eight weeks of project initiation.
G3 Comms will deploy PureCloud from Genesys, an all-in-one contact centre system hosted by Amazon Web Services. Project delivery will include new local area networks in every location, each of which will link to G3 Comms’ global MPLS network providing TPS. There will be two complementary forms of connectivity, namely SIP trunking into the PSTN to route calls to the relevant centre, and a private connection into the PureCloud instance on AWS.
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, September 24, 2018
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