News : Gainsight Named Cool Vendor in CRM Sales
Mountain View, CA, March 19, 2014 -- Gainsight, an Enterprise Customer Success solution, announces the company has been featured in the "Cool Vendors in CRM Sales, 2014" report by Gartner, Inc. This report examines the most viable software innovators relevant to Gartner's enterprise client base. Companies featured in the report were evaluated on their potential to help sales professionals achieve their revenue targets and company growth goals.
Each year, Gartner identifies new "Cool Vendors" in key technology areas. Cool Vendors are featured in a series of research reports highlighting their products and services. Gartner defines a Cool Vendor as a company that offers technologies or solutions that are innovative, impactful and intriguing.
"We are honored to be selected by Gartner as a 2014 Cool Vendor for CRM Sales. This recognition further validates our mission of helping enterprises operationalize customer data to grow retention revenue," said Nick Mehta, CEO of Gainsight. "We will continue to set the standard and build momentum for Customer Success by providing a solution that is relevant and actionable for every role in the enterprise."
Posted by Veronica Silva Cusi, news correspondent
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Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive Customer Success. The company''s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Friday, March 21, 2014