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News : Gamma Communications Plc Selects Noetic to Put Cyber Asset Intelligence at the Heart of their Expansion Strategy

#contactcenterworld, @gammanetworks

Boston, MA, USA, Sept. 29, 2022 -- Noetic Cyber, a provider in Cyber Asset Attack Surface Management (CAASM), announced that Gamma has selected the Noetic platform to deliver greater visibility into their cybersecurity posture across core European markets to help them identify security gaps and better understand their cyber risk.

Gamma is a provider of Unified Communications as a Service (UCaaS) in the U.K. and European markets and has grown via acquisition in Spain, Germany and the Benelux region over the past two years. As a telecommunications provider, Gamma ensures that it is following best practices in understanding cybersecurity threats, and its core infrastructure and operations are certified under ISO 27001 for security.

As a result of the recent acquisitions, the Gamma security team now has a significantly expanded set of users, networks, devices and applications in different regulatory markets. The challenge faced by the team was to gain an accurate understanding of all relevant assets in each of these different markets, their current cybersecurity posture and any possible impact to the wider business. As companies grow through merger and acquisition, they need to reconcile different technologies, security processes and risk exposure with the acquired organization. Security leaders need to quickly understand what cyber risks they are inheriting and how best to align them with overall group best practice. They also need to achieve this in a non-intrusive way that will not have an impact on normal business operations or require any significant changes to each country's security tooling or infrastructure.

To give them the visibility and cyber insights they needed, the Gamma team selected the Noetic Continuous Cyber Asset Management and Controls platform as the cornerstone of their cyber asset management strategy.

"As Gamma continues to grow internationally, it is critical that we have the right visibility into the effectiveness of our security controls across all parts of the business," said Amy Lemberger, Group Risk and Governance Director at Gamma. "We needed an overall view of cyber risk across the group, while supporting our regions with their specific needs for visibility and reporting across very different environments. The Noetic solution can deliver us this flexibility and is helping us to quantify our cyber risk across our entire cyber estate."

"We're delighted that Gamma has selected us to support their cybersecurity posture initiative across Europe," said Paul Ayers, CEO and co-founder, Noetic Cyber. "The need to manage different security infrastructures across group companies in different counties is a complex challenge that is well suited to the flexibility and extensibility provided by the Noetic platform."

The Gamma team is currently deploying the Noetic platform in the German market, with future adoption planned later in the year for Spain and The Benelux region.

#contactcenterworld, @gammanetworks

Posted by Veronica Silva Cusi, news correspondent

About Gamma:
Company LogoGamma provides next generation voice, data and managed cloud communications services to public and private sector organisations throughout the UK. Established in 2001, Gamma provides customers with complete solutions that allow them to communicate more efficiently with their customers, staff and business partners. Gamma has one of the largest next generation IP networks enabling it to provide excellent UK network coverage for voice and data services.
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2024 Buyers Guide Help Desk Software


Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.


LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.


OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.

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