News : Gartner Recognizes Aegis as a Challenger in the Magic Quadrant
#contactcenterworld, @aegisonline, @Gartner_inc
Mumbai India, February 16, 2016 -- Aegis Limited, a global outsourcing and technology services company, announced it has been positioned in the Gartner Magic Quadrant for Customer Management Contact Center BPO 2016 report. Gartner positioned Aegis in the magic quadrant based on a bi-dimensional matrix, evaluating its ability to execute and completeness of vision.
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Sandip Sen, Global CEO, Aegis Limited said "We are pleased to be included in the Gartner Magic Quadrant for CM Contact Centre BPO 2016.
Aegis has grown significantly in the past year, due in part to a growing demand across Asia Pacific, and EMEA. The company is leveraging digital media platforms, customer experience analytics and a full spectrum of domain capabilities to design an integrated solution to help clients tackle today's customer experience challenges.
.#contactcenterworld, @aegisonline, @Gartner_inc
Posted by: Laura Collins, Editorial Management
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As a provider of outsourced customer care and acquisition servicing for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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