News : General Dynamics Wins Contract from U.S. Census Bureau
Fairfax, VA, USA, Sept. 23, 2016 -- General Dynamics Information Technology, a business unit of General Dynamics (NYSE: GD), was awarded a contract to provide contact-center systems and operations support for the U.S. Census Bureau's 2020 Census Questionnaire Assistance (CQA) program.
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Under the contract, General Dynamics Information Technology will deliver its Customer Experience Platform solution, hire and train new staff, provide equipment and facilities, perform technology integration and testing and deliver a multi-channel, multi-lingual contact center.
"General Dynamics Information Technology has extensive experience providing cutting-edge IT services," said Marcus Collier, senior vice president of General Dynamics Information Technology's Health and Civilian Solutions division. "The CQA program is a key component of the 2020 Decennial Census and our world-class customer experience solution will help the U.S. Census Bureau achieve mission success."
Posted by Veronica Silva Cusi, news correspondent
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About General Dynamics Information Technology:
General Dynamics Information Technology is a business unit of General Dynamics.
Published: Tuesday, September 27, 2016
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