Dhaka, Bangladesh, Aug, 2018 -- Genex Infosys, a business process management (BPM) and IT Services company in the country, has been awarded as ‘Best Large Contact Center Rank#1’ and ‘Best Outsourcing Partnership Rank#2’ in the Asia Pacific Region by Contact Center World held at Macau recently.
Contact Center World is global association for contact center and customer engagement best practices, said a press release.
Genex has also been recognized as ‘The TopPlace2Work’ for the second time in a row across Asia Pacific Region having the highest employee engagement scores in the independent surveys conducted by Contact Center World.
Dipto Ghosal, Vice President, Genex Infosys and Barna Ahmad, Vice President, Robi Axiata participated in the event to jointly present the partnership success story.
Managing Director of Genex, Adnan Imam and CEO Prince Mojumder jointly thanked the entire Genex Team and all their valued partners for their efforts and trust that has enabled Genex to achieve this feat.
Genex vision of playing a part in digital transformation of Bangladesh and making it the next outsourcing and IT destination is surely accelerated by these recognitions, they said.
Posted by Veronica Silva Cusi, news correspondent
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management. We achieve results through transforming our clients' businesses and delivering excellence in customer experience. Our multinational team of experts possesses the right mix of skills and experience — from operations to research, Business development and project management. We empower businesses with value-based solutions and services which would allow you to focus on what you do best – your core business.
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Friday, August 3, 2018
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