#contactcenterworld, @genexinfosys
Dhaka, Bangladesh, Sept, 2022 -- Genex Infosys Limited, a publicly listed information technology (IT) firm, has partnered with Standard Chartered Bangladesh to help the bank build a wider client base and scale up its distribution network.
The board of directors of Genex approved the deal, according to a stock exchange filing by the company.
As a strategic partner, Genex will assist the bank with efficiently reaching new client segments and delivering banking products and services to a broader customer group.
Earlier this month, Genex renewed its agreement with Banglalink Digital Communications to provide call centre services to the mobile operator for the call centre in the next five years.
Last November, Genex signed an agreement with Reliance Bangladesh LNG & Power Limited to deliver, implement, and maintain support of Microsoft Dynamics 365 ERP Solution through Business Central.
#contactcenterworld, @genexinfosys
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.tbsnews.net
About Genex:
Genex began its journey in Dhaka, back in 2012 as an initiative of IPE Group, UK with a plan to grow BPO and IT Service industry in emerging countries. Within a short span of time Genex has become the largest Business Process Management & IT Services company in Bangladesh. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 150 million customer interactions a year. In 2019, Genex became the first publicly listed company in the country’s ITeS sector. Excellence in customer service and stellar achievements in business objectives is part of our core, we do so in a smart, cost effective and quality driven manner. Our multinational team of experts possesses the right mix of skills and experience in the field of BPO and IT services. Genex has been awarded with the ICT Solution Provider of the Year by The Daily Star in 2019, National ICT Award by BASIS in 2019, Asia Pacific Alliance Award (APICTA) 2019, Best Large Contact Centre (#Rank 1) & TopPlace2Work for APAC region by ContactCentreWorld in 2018. We were also awarded the Best Outsourcing Partnership Award, under Large Contact Center category, for our partnership with a leading Telecom Operator. We strive for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands. Solutions & Ser
Published: Friday, September 16, 2022
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