News : Genpact Establishes Operations in Kuala Lumpur
New York, NY, USA, July 11, 2016 -- Genpact (NYSE: G), a global provider in digitally-powered business process management and services, has established operations in Malaysia’s capital city of Kuala Lumpur, further strengthening its footprint in Asia, with the plan to provide finance and accounting (F&A), sourcing, and procurement services for a growing number of clients at this site. This will help Genpact deliver more holistic finance solutions to clients based on its Lean DigitalSM approach that leverages the power of digital technologies through middle and back office operations.
Genpact is already working with GSK in this Kuala Lumpur location and expects to hire a number of professionals with domain expertise in F&A and procurement processes who will serve clients across a number of industries including financial services, insurance, and manufacturing. Being in an optimal time zone for supporting Asian operations, Genpact’s Kuala Lumpur site will provide services in all South East Asian languages including Malay, Bahasa, Tagalog, Vietnamese, and Thai in addition to English – with the ability to provide Mandarin, Cantonese, Japanese, and Korean language services as a secondary location.
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During an opening celebration at the center today, Dato Wan Peng, Chief Operating Officer of Malaysia Digital Economy Corporation (MDEC), said, "I welcome Genpact to Kuala Lumpur and wish them all the very best. We look forward to working with Genpact in their growth journey."
"Genpact is excited to establish our operations in Kuala Lumpur, where we’ll be able to deliver transformation-driven business process, consulting, analytics, and digital services for existing and new clients in Asia," said BK Kalra, senior vice president and business leader, Consumer Goods, Retail, Life Sciences and Healthcare, Genpact. "Given the available and highly-skilled talent pool as well as favorable economic climate, we plan to grow this location over the next few years. This will strengthen our foothold in the Asia Pacific region, where we already have multiple large delivery centers in China, Japan, India, Singapore, and the Philippines."
Posted by Veronica Silva Cusi, news correspondent
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Genpact is a Business process outsourcing (BPO) company in India. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, México, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, and the United States.
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