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News : Genpact Social Impact Fellowship 1.0 Impacts Lives of Students in India

#contactcenterworld, @genpact

New Delhi, India, July, 2017 -- Genpact (NYSE: G), a global professional services firm focused on delivering digital transformation for clients, announced the graduation of the first batch of the Genpact Social Impact Fellowship (GSIF) program. The year-long fellowship program in partnership with EdelGive Foundation, the philanthropic division of Edelweiss Group, deploys process excellence experts to generate social impact. In the first year, six fellows chosen among hundreds of applicants have been engaged in high-impact projects to create systemic change in the social sector.

Leveraging EdelGive Foundation’s experience in the social sector, the six GSIF fellows have collaborated with three non-profit organizations working in the area of education in India. 

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"There has always been a need for additional capability building in the non-profit sector. Companies must focus on leveraging their skillsets to develop sustainable and scalable social impact. The Genpact Social Impact Fellowship is a unique bridge between the social and corporate sectors that allows our fellows to use Genpact’s deep process expertise to drive impact in the social sector. It’s heartening to see that the Fellows were able to leverage best practices from the social sector and Genpact to focus on the end goal – generating impact for the children," said Sasha Sanyal, SVP and Business Leader, Insurance, Diversity and CSR.

Partnering with Teach For India (TFI), Anuj Chopra and Shreya Khedia have created a playbook of Common Minimum Practices (CMPs) for TFI program managers that will help 10,000 students get 100 more learning hours in a year. In a project with Kaivalya Education Foundation (KEF), Genpact employees Tulsi Sahu and Seban Babu reengineered processes for the delivery of scholarships, mid-day meals, and textbooks to help 55,000 students receive their books and scholarships on time. Standardizing Udayan Care’s existing process framework allowed Pankaj Bhatia and Samarendra Patra to create a playbook for their employees so that the non-profit can improve its impact by 2020 and touch the lives of 9,000 underprivileged girls.

"Combining the philanthropic expertise of EdelGive with Genpact’s Lean Six Sigma proficiency, the Genpact Social Impact Fellowship goes beyond traditional funding. The first edition of GSIF has yielded wonderful results and we hope to continue this journey well into the second year," said Naghma Mulla, COO, EdelGive Foundation.

#contactcenterworld, @genpact

Posted by Veronica Silva Cusi, news correspondent
Source: Genpact


About Genpact:
Company LogoGenpact is a Business process outsourcing (BPO) company in India. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, México, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, and the United States.
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Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Monday, July 31, 2017

Printer Friendly Version Printer friendly version

2020 Buyers Guide Telecoms

 
1.) 
Cloud IT Services GmbH

Dialfire
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.

You can see the full list of features here:

2.) 
Cloudonix

Cloudonix
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.

3.) 
Megacall

VOIP services
Stay in contact quickly and easily with your international offices through Megacall.

Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.

📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511

4.) 
NetSapiens

SNAPsolution
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.

netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
(read more)
PH: 7608463385
 

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