News : Geomant Acquires US Based Inova Solutions
Geomant, the UK headquartered Systems Integrator specialising in contact centre technology and digital engagement solutions, announced that they have acquired US-based Inova Solutions.
Inova, now known as "Inova Solutions –a Geomant Company," is a global provider of real-time performance management and visual communication solutions. The acquisition culminates a successful ten-year trading partnership between the two organisations and is part of Geomant’s ambitious growth strategy.
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"Geomant’s approach has always been to understand customer needs, analyse the benefits of innovative and emerging technologies and deliver affordable solutions that bring real business benefit. In working with Inova over the last ten years, we have seen a commonality of approach, which means customers of both organisations can be confident that the service they receive from us will be even better, as we combine forces". Ákos Vécsei, CEO, Geomant.
"Inova Solutions is committed to helping our contact centre customers solve operational problems. Now we can solve more problems, not only for our long term and very loyal Inova customers, but for other organisations that will benefit from the advanced technology and system integration capability Geomant offers." - Mari Mitchell, President, Inova Solutions.
Geomant has confirmed its plans to invest in, and further extend the functionality of Inova’s solutions following the acquisition, integrating them with Geomant’s own contact centre and digital engagement software to build the ultimate in customer engagement solutions.
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Geomant has two principle areas of business activity. Contact Centre Integration - Geomant has a strong foundation in CTI and provides specialised services including Solutions Architecture, Systems Integration, Consultancy and a full range of Professional Services for resellers and customers of Contact Centres and Unified Communication technologies. Geomant is one of the largest independent providers of professional services to Avaya partners worldwide. Unified Communications - Geomant develops application products in the Unified Communications technology space. The UC product range is tightly integrated with Microsoft's OCS platform and enriches the Microsoft environment to drive communication enables business processes through integrated mobile presence, workforce management, SMS services and a range of presence driven enterprise productivity tools.
Published: Thursday, April 4, 2019