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News : Liberty Mutual Confirms New Jobs
Plano, TX, USA, April 7, 2015 -- After months of speculation, Boston-based Liberty Mutual confirms its is bringing up to 5,000 jobs to a new campus at Plano's Legacy West development by 2017.
The employees will be consolidated from other parts of the country into Liberty Mutual's new Plano campus, which was recently identified as one of six hubs for the insurance company as it seeks to better serve its domestic insurance clients.
"We are exploring options to build a new campus in Plano in the Legacy West area," Liberty Mutual spokesman John Cusolito told the Dallas Business Journal."We intend to have up to 5,000 employees in this new campus. This will not replace our home office, which is in Boston."
The site for Liberty Mutual's new campus has yet to be selected within the Legacy West development in Plano.
Last week, Cusolito told the DBJ the company had no North Texas expansion plans beyond a small call center operation, which would employ "several hundred employees."
Liberty Mutual recently leased a two-story, 159,000-square-foot call center along the Dallas North Tollway for a call center. Those workers will be moved to the new campus when it is completed, he said.
The new campus is part of Liberty Mutual's larger expansion plan, which includes hiring 25,000 to 35,000 workers in the next five years for a combination of new jobs and positions expected to open as people retire, Cusolito said.
"We are in the process of completing several critical steps for this new campus," Cusolito said, though he declined to specify the steps.
The 5,000 jobs in Plano would be a combination of current employees in Dallas-Fort Worth, the new call center workers and new jobs becoming available with the company in North Texas, Cusolito said.
"We are evaluating how we will populate that new operation," Cusolito said. "From what we know today, we will bring the employees in the new call center into this operation. This new campus will have operations besides a call center and we are looking at which employees make the most sense for the new campus."
"We are having earnest discussions with Liberty Mutual to accommodate anywhere from 4,000 to 5,000 employees at a Plano campus," said Plano Mayor Harry LaRosiliere. "We are excited about these conversations to bring a high-quality company to the city."
Posted by Veronica Silva Cusi, news correspondent
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About Liberty Mutual:
Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer and the third-largest property and casualty insurer in the United States based on 2013 Property and Casualty direct written premium as reported by the National Association of Insurance Commissioners.
About Contact Solutions Inc.:
By managing and monitoring hundreds of IVR applications for their clients, Contact Solutions Inc. develops and implements shared IVR systems that helps customers save millions and improve customer satisfaction. CSI IVR applications have been implemented across many vertical markets. By continuously improving our processes and our client applications, our solutions help solve business problems.
Published: Wednesday, April 8, 2015