News : GHMC 24-Hour Helpline for Complainants
Dec 3, 2013 -- Citizens have been asked to promptly utilise the services of 24-hour call centre to register their grievances as they will be solved on priority basis, GHMC commissioner Somesh Kumar has said.
If the grievances are not addressed at the first level, they will be taken up at the next level and the redress of grievances is monitored by officers of all levels including the commissioner.
During the Prajavani programme held at GHMC head office on Monday, he urged citizens to approach the offices of deputy commissioners and zonal commissioners to get their grievances resolved. People can approach the head office only if their grievances are not settled at the DMC or ZC level, he said, adding that only certain cases concerning town planning were not getting solved quickly because of legal issues and double claims on properties.
On LRS and BPS applications, he said the corporation was planning to hold a special camp for a week at the circle level to deal with pending applications.
Posted by Veronica Silva Cusi, news correspondent
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About Greater Hyderabad Municipal Corporation:
The Greater Hyderabad Municipal Corporation in short (GHMC) earlier known as the MCH is the urban planning agency that oversees Hyderabad, the capital and largest city in the Indian state of Andhra Pradesh, and Secunderabad, a bordering city to Hyderabad that is also in Andhra Pradesh. It is the local government for the Cities of Hyderabad and Secunderabad. Its geographical area covers most of the urban development agency the Hyderabad Metropolitan Development Authority (HMDA).
Published: Thursday, December 5, 2013