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News : Glia Named a 2022 Best Place to Work in Financial Technology

New York, NY, USA, June, 2022 -- Glia, a provider of Digital Customer Service, has been named one of the 2022 Best Places to Work in Financial Technology by Arizent and Best Companies Group. The company ranked 14th on the list.

Glia earned its spot on the Best Places to Work in Financial Technology list as a direct result of its shared dedication to customer and employee success and its values-driven culture. Employees are also energized by Glia’s fast-growth environment and are passionate about and believe in the Glia vision—reinventing how financial institutions support their customers in a digital world. 

"Everything we do at Glia stems from the firm belief that Digital Customer Service is transforming how financial services companies engage with and support their users, and this movement wouldn’t be possible without the 250+ talented individuals behind us," said Dan Michaeli, Glia's CEO and co-founder. "That’s why we make it a top priority to perpetuate a culture that’s flexible, values-based, goal-oriented, and fun while celebrating voices, opinions and perspectives of all walks of life. We are proud to be recognized for these efforts, named as one of the Best Places to Work in Financial Technology."

"The fintech community continues to grow and provide job opportunities for data scientists, developers, managers and creative thinkers," said Penny Crosman, executive editor, technology at American Banker. "Best Places to Work in Financial Technology offers a look at fintechs that lead the pack in areas like human resources policies, perks and culture, which can help people understand which companies might be a fit for them."

To be considered for participation, companies must provide technology products, services or solutions that enable the delivery of financial services. Companies must also have been in business for at least one full year and employ at least 15 people in the U.S.

#contactcenterworld, @GliaInc

Posted by Veronica Silva Cusi, news correspondent
Source: Glia


About Glia:
Company LogoGlia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Thursday, June 9, 2022

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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