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News : Glia Named a 2023 Best Place to Work in Financial Technology by American Banker

#contactcenterworld, @GliaInc

New York, NY, USA, June, 2023 - Glia, a customer interaction provider unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has been named one of the 2023 Best Places to Work in Financial Technology by Arizent and Best Companies Group for the second consecutive year. The company ranked high on the list based on direct employee feedback about working at Glia.

The 2023 list was published by Arizent brand American Banker.

"Glia is a company focused on enabling highly effective interactions. Just as we help financial institutions connect with their customers, we empower employee interactions that help us to continually raise the bar for our products, services and our overall Glia community," said Nate Meeks, SVP of Strategic Initiatives. "Glianeers are our competitive advantage and we strive to provide an inspiring culture and workspace where we can learn from one another, lift each other up and grow our company together. We are especially proud of this recognition as it comes directly from employee feedback."

American Banker’s annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. The list is determined by analyzing employee feedback about the company’s practices, programs and benefits.

#contactcenterworld, @GliaInc

Posted by Veronica Silva Cusi, news corresponden
Source: Glia


About Glia:
Company LogoGlia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Friday, June 16, 2023

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
 

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