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#contactcenterworld, @GliaInc
New York, NY, USA, Oct 5, 2022 -- CB Insights named Glia, a provider of Digital Customer Service (DCS), to its annual Fintech 250 ranking for the third year in a row. The distinction showcases the 250 most promising private fintech companies of 2022. Glia is among a smaller group of 159 Fintech 250 companies that have achieved a $1B+ valuation.
"In uncertain economic times, the customer experience is more important than ever to build deeper relationships and retain business. Today that requires a digital-first approach. Glia is trailblazing how financial institutions connect with their customers on screen with our ChannelLess™ Digital Customer Service (DCS) platform that fuels client success. We are honored by the growing number of financial institutions adopting our DCS solution and the continued recognition by CB Insights on the Fintech 250 list," said Jeremy Smith, Chief Operating Officer, Glia.
"This year’s Fintech 250 winners are shaping the future of financial services, from payments and banking to investing and insurance," said Brian Lee, SVP of CB Insights’ Intelligence Unit. "Representing more than 30 countries, these companies are creating safer and more efficient payment methods, and transforming how traditional banking, insurance and investing products are delivered. Together, they not only make financial services more convenient for users, but also make them available to more people, especially traditionally underserved populations around the globe."
Utilizing the CB Insights platform, the research team selected these 250 winners from a pool of over 12,500 private companies, including applicants and nominees. They were chosen based on factors including R&D activity, proprietary Mosaic scores, market potential, business relationships, investor profile, news sentiment analysis, competitive landscape, team strength, and tech novelty. The research team also reviewed over 2,000 of Analyst Briefings submitted by applicants.
Posted by Veronica Silva Cusi, news correspondent
Source: Glia
About Glia:
Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
Published: Thursday, October 6, 2022
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