#contactcenterworld, @GliaInc, @deloitte
New York, NY, USA, Nov 8, 2023 — Glia, a customer interaction provider unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, announced it has ranked 225th on the Deloitte Technology Fast 500™, a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 29th year.
Glia’s strong growth is powered by its seamless, Customer Interaction Platform that unifies traditional phone, SMS, chat, voice and video—supported by on-screen collaboration. The result is dynamic ChannelLess™ interactions that maintain the digital connection and enhance operational efficiencies.
"Customer experience is the ultimate business multiplier with the ability to fuel growth through seamless customer interactions. Empowering 450+ financial institutions to optimize their customer experience by offering the right interaction at the right time is what has powered Glia’s own growth. We are honored to be acknowledged as part of the Deloitte Technology Fast 500 for a fourth consecutive year," said Dan Michaeli, CEO and Co-Founder of Glia.
#contactcenterworld, @GliaInc, @deloitte
Posted by Veronica Silva Cusi, news correspondent
Source: Glia
About Glia:
Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
About Deloitte:
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value. 
Published: Thursday, November 9, 2023
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