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#contactcenterworld, @GliaInc, @deloitte
New York, NY, USA, Nov 16, 2022 -- Glia, a provider of Digital Customer Service (DCS), announced it ranked 219 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 28th year.
Glia credits an increase in Digital Customer Service adoption for its strong growth, particularly in the financial services industry, as institutions seek to align the customer experience to today’s on-screen lifestyle.
"Glia set out 10 years ago to reinvent customer service for an on-screen world. It’s gratifying to earn a spot in the Deloitte Technology Fast 500 for a third year in a row a decade later. In financial services, the customer experience is rapidly emerging as a key business differentiator, driving increasing interest in Digital Customer Service (DCS) solutions. We look forward to continued growth in the years to come," said Dan Michaeli, CEO and Co-Founder of Glia.
Glia previously ranked 237 as a Technology Fast 500™ award winner for 2021 and came in at 223 for 2020.
About the 2022 Deloitte Technology Fast 500™
The Deloitte Technology Fast 500 provides a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies — both public and private — in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2018 to 2021.
In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least US$50,000, and current-year operating revenues of at least US$5 million. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.
#contactcenterworld, @GliaInc, @deloitte
Posted by Veronica Silva Cusi, news correspondent
Source: Glia
About Glia:
Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
About Deloitte:
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value. 
Published: Thursday, November 17, 2022
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