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News : Glia Recognized by American Banker as a 2024 Best Place to Work in Financial Technology

#contactcenterworld, @GliaInc

New York, NY, USA, May 7, 2024 — Glia, a provider in customer interaction technology, has been named one of the 2024 Best Places to Work in Financial Technology by Arizent and Best Companies Group for the third year in a row.

This annual survey and awards program is designed to identify, recognize and honor the best employers in the financial technology industry. Glia stood out because of its flexibility, strong core values and commitment to professional development. 

"Glia is committed to fostering a dynamic, transparent culture to ensure every voice is heard and valued. Such collaboration drives innovation, momentum and growth," said Katie Branham, SVP, People at Glia. "We have cultivated a workplace environment that engages employees, encourages them to connect and create, and celebrates them for who they are. We are especially proud of this recognition as it comes directly from our team’s feedback."

Glia recognizes that true advancement and success comes from different perspectives working together. Glianeers span across the United States, Europe and beyond, and nearly 20 languages are spoken in Glia’s offices. The company has created committees focused on providing programming related to Diversity, Equity and Inclusion (DEI) and contributes to an employee-led charitable effort called Glia HUG, which stands for Help, Understanding and Giving.

"Though the fintech industry has faced many headwinds in the past year, the sector is still a vital cog in financial services, bringing ease of use and convenience to consumers and businesses," said Penny Crosman, executive editor, technology at American Banker. "This year's list honors companies that continue to innovate and create jobs for technologists."

#contactcenterworld, @GliaInc

Posted by Veronica Silva Cusi, news correspondent
Source: Glia


About Glia:
Company LogoGlia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
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Today's Tip of the Day - Can You measure It?!

Read today's tip or listen to it on podcast.

Published: Wednesday, May 8, 2024

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2024 Buyers Guide Inbound Call Handling Services

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Digital Wholesale Solutions

International Inbound (ITFS & DID's) & Int'l Two Way Voice (SIP Trunks)
Digital Wholesale Solutions (formerly Daisy Worldwide) specialise in Global Inbound ITFS and DID Services from 160 countries (covering 7,000+ cities).

We also have International SIP Trunk (66 Countries) – where numbers are presented in a local format.

3.) 
Vads

VADS Inbound Contact Center
VADS Inbound Contact Center Services provide live operators who answer incoming calls as you would yourself. A team of professional script writers is available to help you script a greeting and experience programmers will set up a time and money saving program. Our unique approach to call center services is client-focused, and takes each project’s unique needs into account to our client’s satisfaction. We offer solution as part of our service to keep you in touch with your client and drive sales.

- Customer Service
- Walk In Center
- Service Desk
 

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