Atlanta, CA, USA, Sept, 2020 -- William Mills Agency, an independent public relations and marketing firm specializing in the financial industry, has been selected by Glia for public relations services. Based in New York City, Glia is a provider of Digital Customer Service that serves financial institutions, insurance companies and fintech providers across the globe.
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William Mills, CEO, William Mills Agency said, "Glia has always stood out to us; they have been recognized as trendsetters as they are serial Finovate Best of Show Winners and made the 2020 Gartner Cool Vendor list. Now, their platform is increasingly important to help solve customer problems with limited in-person contact. Demonstrating excellence in the customer service experience is an absolute necessity."
"It’s an important time to take our brand to the next level with William Mills Agency," said Dan Michaeli, CEO and co-founder, Glia. "Financial institutions are understanding the sense of urgency to provide better Digital Customer Service. We have a chance to help the market evolve quickly and that is done in part by the awareness and education that comes from a comprehensive public relations strategy."
Posted by Veronica Silva Cusi, news correspondent
Glia provides digital customer service technology that is reinventing how businesses support clients online. Glia's solution enriches customer touchpoints on web, mobile, or phone calls with communication choices (from messaging to video chat), on-screen collaboration, and AI-enabled personalized experiences. Banks, Credit Unions, Insurers and Fortune 500 enterprises use Glia today to quickly maximize customer satisfaction, decrease handle times, and improve conversions. Headquartered in New York City, Glia is backed by leading venture capital investors.
Published: Tuesday, September 15, 2020
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