News : Apigee Simplifies Phone System Management
San Jose, Calif., Jun 24, 2014 -- 8x8, Inc., a provider of cloud-based unified communications , contact center and collaboration solutions, announces that Apigee, developer of the platform for digital business acceleration, has deployed 8x8’s secure and reliable Virtual Office communications services for more than 400 users across its San Jose, California, headquarters and offices in the UK and India.
Founded in 2004, Apigee is a provider of API technology and services for enterprises and developers.
In the past, Apigee relied on a hardware-based phone system for its communications. Having to maintain this hardware platform became a burden for the company’s information technology (IT) team. It was difficult and time-consuming to set up new users, and there was no desktop user interface to help streamline the process.
Apigee’s IT team began evaluating hosted business VoIP solutions. "We wanted a cloud solution that would simplify our system administration," said Lincoln Heacock, Apigee’s global head of IT. "8x8’s Virtual Office sealed it for us. It's extremely fast to deploy and easy to use. Our staff can seamlessly set up a new hire with a phone number and voicemail in less than one minute!"
With 8x8, Apigee rolled out a complete business communications service, including virtual numbers, toll-free numbers, and Internet fax service, to more than 400 users within a month. Instead of relying on traditional desk phones, users can now make business calls from their smartphones and tablets using the 8x8 mobile app for Android and iOS devices, and from their laptops using a soft phone client. In addition, 8x8 Internet fax service allows users to have their own individual fax numbers and receive faxed documents as emails for faster, more secure delivery.
"Thanks to 8x8 Virtual Office, we can put away the traditional desk phones that take up space and are time-consuming to fix," said Heacock. "Now we can make or take business calls using our device of choice without any sort of complication."
Posted by Veronica Silva Cusi, news correspondent
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About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
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