ContactCenterWorld.com - the global rankings have just been released showing the top 10 nations where the best contact centers are located.
Find out the top 10 at this link
Commenting on the rankings, Raj Wadhwani, President of ContactCenterWorld.com added "what is really interesting is that the rankings show where the best centers are located and they may not be in areas where you think they would be! Sadly, too many centers think they are great but when up against the best in the world they just can't compete in terms of innovation, best practices, employee engagement etc and that's highlighted by the rankings"
About Saravanan Belusami:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
About ContactCenterWorld:
# ContactCenterWorld
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld.com
Published: Friday, January 13, 2023
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