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#contactcenterworld, @airespring, @8x8
Clearwater, FL, USA, Sept 29, 2022 -- AireSpring, a Global Managed Services Provider specializing in Managed IT, Network Services and Unified Communications, is pleased to announce a distribution partnership to resell 8x8 XCaaS™ (eXperience Communications as a Service™), a single vendor cloud communications and contact center solution. The partnership provides customers a single point of contact to obtain both 8x8’s unified cloud contact center, voice, team chat, and video meeting solution, and the connectivity they will need, resulting in simplified billing and support through one vendor. In addition to AireSpring’s many cloud connectivity options, 8x8 customers can also take advantage of AireSpring’s Managed SD-WAN and Managed Security solutions to further secure and optimize their UCaaS/CCaaS deployment. AireSpring’s customer service team will provide first line support to joint 8x8 and AireSpring customers. The product will be sold through AireSpring’s large network of channel partners.
8x8 XCaaS eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Regardless of location, 8x8 XCaaS meets the communications requirements employees need to work together to deliver differentiated customer experiences.
"AireSpring is proud to partner with 8x8, a leader in both unified communications and contact center," stated AireSpring CEO Avi Lonstein. "AireSpring is at the forefront of the Channel when it comes to offering superior connectivity and cloud communications solutions to our partners and their clients, and our partnership with 8x8 exemplifies this commitment to providing best-of-breed solutions with a single point of contact for all their needs."
"We value the contributions of our partners, and recognize that the success of our channel strategy is centered around continually building and growing those relationships," said Lisa Del Real, Global Channel Chief at 8x8, Inc. "Our ongoing 8x8 XCaaS innovation and market-leading solutions for enterprises adopting Teams provides channel partners with ever-growing business opportunities to create and drive exceptional employee and customer experiences to meet every work requirement."
#contactcenterworld, @airespring, @8x8
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About AireSpring:
AireSpring is the fastest growing independently owned telecom and cloud provider in the United States. Offering Voice, Data, MPLS, Cloud Hosted IP PBX, Conferencing, SIP Trunking and managed services, AireSpring is a true leader of next-gen telecommunications.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Friday, September 30, 2022
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