News : Global Response Open Up 80 job Opportunities for Holiday Season
Gwinn, MI, USA, Nov 3, 2016 -- With a slow and steady growth, Global Response has established itself in the U.P. for about a decade. But one thing different about this call center is that, they don't really call anyone.
Lynn Lundquist, Vice President of Michigan Operations, shared some of the company's history; "Global Response has been in business for over 40 years, and it has had a presence in Upper Michigan for the last decade - eight of those years have been here in Marquette County, and one of the things that we're working on is trying to grow the business here."
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Right now, it's holiday hiring season...and the need for help is doubled. But the 'seasonal' in seasonal hire could just be a temporary label.
"I started off seasonal, and actually in about 6 months I was hired on, and now I'm here for 3 and a half years. So, I acutally made this my career. Within a couple of months I became a Quality Analyst, and then ended up becoming a Supervisor and learned to train," Amanda York, a supervisor at Global Response, shared with local 3.
Lundquist added, "It takes time to build a business. And so, that's the thing I'm really excited about this year is the permanent jobs that are going to be staying on deck once season is over. It's not that it's a complex job. But it's fun, you know. I think people enjoy it because it's not the sales, it's not the telemarketing."
"It's a very good opportunity. So, especially if you're first starting out. I never worked on the computer before this, and I grew to where I am now," York said in addition.
Global Response will be hiring as many as 80 people for seasonal help. About 20% of that 80 will be offered a full-time position.
Posted by Veronica Silva Cusi, news correspondent
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About Global Response:
Global Response is a provider of outsourced customer contact solutions and call center services for omnichannel and ecommerce retailers, direct response advertisers, healthcare and insurance providers, government and higher education. Global Response is passionate about our clients’ brand — passionate about expressing the personality of their brand, dedicated to communicating the essence of their brand, and committed to delivering a positive, lasting impression of their brand with every customer interaction.
Published: Monday, November 7, 2016
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