News : Three Ireland and Tech Mahindra Create Jobs
Waterford, Ireland, Oct 23, 2014 -- Three Ireland and the Indian firm Tech Mahindra are to create 130 new jobs with the opening of a new customer service centre in Waterford.
The centre is expected to become operational in early 2015 and recruitment is already underway.
Three said the 56 former employees of Rigney Dolphin, which previously supplied customer contact services to Three in Wateford, will be given the opportunity to apply for the new positions.
Tech Mahindra is a company that provides customer care services for companies across the world. The company, which is part of the Mahindra Group, employs 92,000 people.
"This announcement will enhance Three’s customer service operations and bring valuable jobs to the Waterford area. We have already announced an additional 90 full-time positions at the Three customer care centre in Limerick, bringing the total employees there to 440. These new positions in Waterford will bolster our operations and help us to deliver support and services to our customers. We have an ambition to deliver the ultimate customer service experience and this is a great step towards achieving that ambition," said Three chief executive Robert Finnegan.
Posted by Veronica Silva Cusi, news correspondent
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Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunications plc.
About Three Ireland:
3 provides national coverage for calls and texts, and has great 3G coverage in the UK, with over 88% population coverage for video services including video calling, video messaging and the downloading of video clips. 3’s services are available in over 8,800 retail outlets across the UK.
Published: Monday, October 27, 2014