News : Globitel Saudi Arabia Appoints Nael Halawa as Managing Director
Amman, Jordan, April 18, 2016 -- Globitel, a telecom and customer care solutions provider, announced the appointment of Mr. Nael Halawa as the Managing Director of Globitel-Saudi Arabia. This significant appointment came in recognition of Mr. Halawa’s administrative and technical expertise in the solutions and services provided by Globitel at the local and regional levels. His outstanding expertise was gained through the various technical, marketing, and managerial positions he has held in the company, through which he contributed to its growth and development and enabled it to reach its current position.
The selection of Mr. Nael Halawa to assume the position of Managing Director of Globitel-Saudi Arabia was also based on his thorough knowledge of the Saudi market, its requirements, and its growing needs; since he was one of the founders of Globitel-Saudi Arabia in 2003. His ability to develop the technical side, and provide full technical support for partners in the Saudi market was another one of Mr. Halawa’s assets.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
On his part, Mr. Nael Halawa commented on his new role, saying, "My appointment for the job is one of several strategic steps which embody Globitel’s attention to the Saudi market and keenness to raise the level of services provided; especially since the Saudi market relies on the solutions, products and services offered by Globitel." Mr. Halawa added, "The Saudi market, which I have contributed to its establishment in 2003, played an important role in the development of our products, and in the growth of Globitel."
Before assuming his new post, Mr. Nael Halawa was in charge of the development and support of customer service products in the company since 2010. He also served as the Director of marketing and business development following the founding of Globitel in Saudi Arabia in 2006. Mr. Halawa has extensive experience in technical and professional matters related to the solutions and software offered by Globitel, as a result of his direct work in programming and providing technical support and project.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Assisted Transfers
More Editorial From Globitel
Globitel, founded in 1996, is one of the few companies offering a wide range of telecom solutions to cover different telecom needs of various industries. At Globitel, we take pride in having the competence and the ability to offer a wide range of products covering the needs of both telecom operators and call centers in more than 35 countries. Our call Center solutions cover , Call Recording and Quality monitoring (Speechlog) , WFM solution , and Agent Performance Management platform .
Published: Tuesday, April 19, 2016