News : GO implements New Order Management Solution from Cerillion
Cerillion Technologies, a provider of customer management systems, announces the launch of its Order Management solution at GO, Malta's communications provider. Implemented as a module within Cerillion’s pre-integrated CRM & Billing solution, the Order Management component has improved GO’s market responsiveness and enabled the provider to quickly launch new multi-play bundles and grow market share.
Cerillion and GO have worked in close partnership for more than ten years, during which time GO has converged from multiple separate lines of business to becoming a fully integrated quad-play communications provider.
"Our partnership with Cerillion means we are able to benefit from the latest technological advances as part of the Cerillion roadmap," says Nigel Curmi, CIO at GO. "By implementing Order Management in Cerillion we have now aligned our BSS/OSS with industry standard processes, reducing the dependency on in-house development and helping us to be more responsive to the needs of our customers.
Today's Tip of the Day - 5 MORE Ways To Demotivate Staff
About Cerillion Technologies:
Cerillion is a provider of billing, charging and customer management systems with more than 20 years' experience delivering its solutions across a broad range of industries including the telecommunications, finance, utilities and transportation sectors. These are used to price and bill subscriptions and variable usage for wholesale, retail and white label services; B2B and B2C offerings and multi-country service provider portfolios.
Published: Wednesday, September 10, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...
Jacada is a provider of contact centre productivity solutions. The company 19s solutions help customers rapidly simplify and improve high-value business processes without the need for long and expensi...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...