Boston, MA, USA, May, 2022 -- GoTo, a flexible work company that makes it easy for small, midsized, and growing businesses to connect and support customers and employees, announced new products and unified app are now available in the Austrian market. Today’s Austrian launch follows recent expansion in Italy and Southeast Asia including Singapore, Malaysia, and the Philippines. With a mission to make IT easy, anywhere, GoTo’s expansion into the Austrian market includes its two flagship products in a simplified product portfolio: a new unified-communications-as-a-service (UCaaS) product, GoTo Connect, and the all-new IT management & support product, GoTo Resolve. These products are united by a single application, administrative system, and converging user experience.
The expansion to new regions comes after GoTo’s recent rebrand from LogMeIn in order to better support small to midsized businesses around the globe with its communications and support solutions and new unified experience.
"GoTo’s global expansion, including today’s launch into the Austrian market represents our commitment to serving growing businesses across the Globe, bringing a new, unified portfolio of communications and IT support solutions," says Sion Lewis, General Manager of EMEA, GoTo. "Our mission is to empower businesses of all sizes who once saw reliable flexible work tools to be out of their reach. While many providers in the space only solve for one point solution, GoTo is bringing together IT management and support with communications capabilities in one affordable application. GoTo is dedicated to being the only one-stop-shop to allow small and midsized businesses to thrive remotely."
The pandemic has created a permanent shift toward flexible and remote work, with cloud migration becoming a massive opportunity for growing businesses, including those in Austria. Small and midsized growing businesses are integral to the global economy, and it is critical that they receive the tools they need to succeed from anywhere, with any number of employees. According to Austria’s Ministry for Digital and Economic Affairs, small and midsized businesses make up 99.6% of all domestic Austrian companies. GoTo understands the challenges these growing businesses are facing in today’s hybrid world and has a dedicated focus on providing the solution.
"We are very pleased that we can now also offer GoTo Connect in Austria. Having already worked together in Germany, we know GoTo to offer comprehensive, cloud-based communications solutions and see great potential for the local small and midsized market," says Daniel Holzinger, Founder and Managing Director of colited, a Management Consultancy Partner of GoTo’s. "We are excited to expand GoTo’s UCaaS and contact center and remote support capabilities to organizations large and small to help Austrian businesses thrive."
Posted by Veronica Silva Cusi, news correspondent
GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. With over 3,000 global employees and over $1 billion in annual revenue, the remote-centric company’s physical headquarters is in Boston, Massachusetts, with additional offices and thousands of home offices in North America, South America, Europe, Asia, Australia, and beyond.
Published: Friday, May 27, 2022
|2.)||Acqueon Technologies Inc.|
Acqueon's AI-driven conversational engagement software enables sales, marketing and service organizations to engage in emotionally connected dialogs with customers via their channel of choice for significantly improved results. The Acqueon suite adds multichannel campaign management, contact center analytics, desktop, and CRM connectors for your contact center software of choice, including Amazon Connect, Cisco, Nice inContact, and Twilio. Acqueon conversational engagement software leverages the Acqueon IQ platform to aggregate data from the various applications, assemble rich customer contexts, and drive next-best-action using powerful statistical and predictive models.
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Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
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CList for Outbound Campaigns Management
CList by Comsys is an application that helps contact centers enhance the performance of their outbound campaigns. It accomplishes that by enabling the planning and execution of sophisticated communication strategies. Additionally, the AI-powered module of CList extends the possibilities of outbound campaigns delivering unprecedented results.
Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t...
Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des...
Dialer software that makes customer contact pain free, so your team aren’t worried about complex technology and can focus on what they do best. Dramatically increase agent productivity using a variety of dialers, combined with AI, leveraging data-driven contact strategies to ensure the right agent is contacting your customers at the right time.
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|9.)||Cloud IT Services GmbH|
Companies of all sizes rely on the cloud-based call center platform Dialfire and its powerful predictive dialer. Dialfire is ready to use within minutes and easily personalizable. From small ad-hoc to large multi-step campaigns, Dialfire offers high scalability. Adapt customer masks and automate workflows per mouse click. Integrated scripting and APIs ensure a smooth connection with external systems.
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Discover Nuxiba's all-in-one dialer solutions. Either predictive or automatic, our software adapts to your business needs with a powerful and easy-to-use system. We offer TCPA compliance options, so you never have to worry about issues with the law and PCI Data Security so you can protect your cardholder's data information during every call.
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Reach more contacts, in less time with PhoneBurner. Powering thousands of client and millions of calls, our cloud-based software eliminate repetitive tasks so agents have up to 4x more live conversations. Unlike other dialers, PhoneBurner delivers 100% delay-free connections with no awkward pause. Conversations start off with promise, not hangups.
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A predictive dialler is an outbound call system that automatically dials from a list of telephone numbers. Also known as Power or Auto dialers it will automatically help agents make more calls, generate higher rates of connections, increase conversions, manage voicemail, no-answers and disconnected numbers.
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The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time.
The predictive dialer software and automatic dialer algorithms used by the InterDialog Dialer are designed to improve efficiency by lowering the wait time, the number of dropped calls and t...
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Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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