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News : Government and Emergency Assistance Hotlines Help Fire Victims

#contactcenterworld

Goulburn, Australia, Jan 8, 2020 -- Whether you have been displaced, lost stock or your home due to the bushfire crisis there is a wide range of grants and assistance available. These initiatives are aimed at helping with immediate and short term needs, to support recovery.

See below:

Immediate emergency assistance - can be accessed through Evacuation Centres and Disaster Welfare Assistance Points. Call 1800 018 444.

Emergency temporary accommodation - short term housing support. Contact the Housing Contact Centre on 1800 422 322.

Clean-up assistance - for assistance to clean up homes damaged or destroyed by recent fires:

Insured home owners - contact your insurance company or the Insurance Council of Australia on 1800 734 621.

Uninsured home owners - contact Public Works Advisory on 1800 88 55 39.

Animal welfare - provision of emergency fodder, stock water and stock assessment.

Contact Local Land Services on 1800 814 647.

Commonwealth Government Disaster Recovery Payment - $1000 per adult and $400 per child for people severely affected by bushfires.

Contact Human Services on 180 22 66.

Commonwealth Government Disaster Recovery Allowance - short term income assistance for people severely affected by bushfires.

Ring2 Dashboards & Wallboards Free Trial

Contact Human Services on 180 22 66.

NSW Government Disaster Relief Grants - financial assistance for eligible individuals who have low income and limited assets.

Contact the Disaster Welfare Assistance Line on 1800 018 444

Primary producer assistance - up to $15,000 recovery grants, concessional loans and transport subsidies for eligible primary producers.

Contact the NSW Rural Assistance Authority on 1800 678 593.

Small business assistance - up to $15,000 recovery grants, and concessional loans for eligible small businesses.

Contact the NSW Rural Assistance Authority on 1800 678 593.

Legal assistance - Legal Aid can provide free assistance on issues such as insurance policies, employment, tenancy, credit and debt.

Contact LawAccess NSW on 1300 888 529.

Potable Water Assistance - replacement of potable water for residents not on town water supply where RFS has taken water or contaminated roofs with fire retardant.

Contact the Disaster Welfare Assistance Line on 1800 018 444.

Mental health and wellbeing assistance - 24/7 assistance for individuals. Mental Health Line - 1800 011 511

Beyond Blue - 1300 224 636

Lifeline - 13 11 14

Mensline - 1300 789 978

Kids Helpline - 1800 551 800

If someone is in immediate danger, call 000.

Farm Gate counsellors - farmers and business owners in bushfire affected areas can access Farm Gate counsellors and peer support workers.

Contact the Mental Health Line on 1800 011 511.

Volunteer firefighters' financial support - payments for eligible volunteer firefighters who are self-employed or employed by a small or medium business and have lost income.

Sporting club assistance - concessional loans for eligible sporting clubs.

Contact the NSW Rural Assistance Authority on 1800 678 593.

Church and non-profit organisation assistance - up to $15000 recovery grants concessional loans for eligible churches and non-profit organisations.

Contact the NSW Rural Assistance Authority on 1800 678 593.

Motor vehicle stamp duty relief - financial assistance for eligible motorists whose cars have been written off as a result of bushfires.

Contact the Office of State Revenue on 1300 139 814.

Replacement of documents - free replacement of licences, permits and certificates, including birth, marriage and change of name certificates and NSW Fair Trading permits and licences.

Contact Service NSW on 13 77 88

Waste disposal - the levy for waste disposal has been waived in bushfire affected.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.goulburnpost.com.au


About ContactCenterWorld:
Company LogoContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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Today's Tip of the Day - 5 MORE Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Saturday, January 11, 2020

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2020 Buyers Guide Recording

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

3.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003
 

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