News : Govolution and insured.io Announce Strategic Partnership
Arlington, VA, USA, Feb 6, 2019 -- Govolution, a provider in multi-channel payment technology, announced a partnership with insured.io, a SaaS software company specializing in Digital Customer Engagement for the Insurance Industry.
insured.io is partnering with Govolution to enable integrated payments throughout the insured.io engagement platform to include mobile, web and IVR.
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insured.io extends the functionality available, and integrated with, an insurance organization’s policy administration system, with out-of-the-box solutions to enhance the digital experience through communication, self-service functionality and secure billing and payment capabilities.
As a result of that integration, any insurance carrier that uses insured.io software can immediately offer its policyholders convenient payments options – whether via IVR, by phone with a CSR rep, on the web, or in the app itself via mobile.
"insured.io is built on the premise of driving producer to policyholder engagement in the cloud," said Greg Gentile, President of Govolution. "That mission aligns well with Govolution’s core strengths of payment enablement, payment security expertise, and ease of integration."
"We are very excited about our new partnership with Govolution," said Clem Lincoln, Head of Business Development, insured.io. "We now can offer clients and prospects the ability to simply ‘turn on payments.’ In addition, Govolution can offer insured.io within their Insurance Industry vertical, the ability to enhance payment options and offer a superior Customer Experience, setting Govolution apart from other payment platforms. We are very pleased with our relationship with Govolution and the Velocity Payment Platform."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Patronising Agents
In 2011, a group of Insurance Industry veterans founded what was known then as TundraLogic, Inc., on the principle that effective, meaningful engagement, via technology, is the basis of any successful Carrier, Managing General Agency or Producer. Now, as insured.io, we have combined what we’ve learned, and continue to learn, and engineered our cloud-based, SaaS platform to meaningfully and easily connect with your consumers, producers and employees using any device they choose, 24/7/365.
About Govolution, LLC:
Velocity's CRM Payments 360 product provides call centers and customer support organizations with an integrated view of their customers' demographic, billing and payment-related information in one easy-to-use interface. This CRM solution can be easily integrated into a client's front end CRM system, ensuring a seamless experience for both support representatives and their customers. Additionally, any payment-related actions that are performed by support representatives can be provided back to the client front end CRM system in real time to guarantee that all client systems have the most up-to-date information. CRM Payments 360 is highly configurable, allowing it to be setup to satisfy a client's specific business processes. Some of the features and benefits of this production include the following. - Credit Card, Debit Card, ACH and Cash Payment Processing - Supports Both Over-the-Phone & Point of Sale Customer Interactions - Bill Presentment & Payment - Invoice Payments - Payment Transaction Search Capabilities - Customer Profile Creation & Management - Auto Pay Enrollment & Management
Published: Friday, February 8, 2019
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