News : Grand Launching of Some Indonesia Care Line
Jakarta, Indonesia, July 11, 2017 -- Supporting Semen Indonesia, Infomedia provides comprehensive customer service solutions for all consumers of Semen Indonesia, both B2B and B2C. Through synergy between Semen Indonesia Group and Telkom Group, a service center that brings the concept of Omni channel, were delivered for Semen Indonesia Care Line under the name of KONEKSI, that was launched in June 15, 2017.
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Semen Indonesia CareLine service is accessible from call center channels Semen Indonesia, Semen Gresik, Semen Indonesia Beton, Semen Indonesia International, Semen Indonesia Logistik, Semen Padang, Semen Tonasa for Facebook and twitter, chat or online message, and also email channel, which is operated every Monday-Sunday during 8 AM – 5 PM.
Launched by Ahyanizzaman - Director of Marketing & Supply Chain PT Semen Indonesia and Riri Amalas Yulita - Director of CRM and Analytic Business, KONEKSI inauguration ceremony was attended by directors of Semen Indonesia Group; Pudjo Suseno - Director of Commercial PT Semen Padang, Mukhamad Saifudin - Director of Commercial PT Semen Gresik, Tri Abdista Trijo - Director of Commercial PT Semen Tonasa, Wedo Wiroadji - Director of PT Semen Indonesia Beton, Joni Gunawan - Director of PT Semen Indonesia Logistik, Rahman Kurniawan - President Director of PT Semen Indonesia International; Suhartono - Deputy EVP DES Telkom, and senior leaders from both Semen Indonesia Group and Telkom Group.
Posted by Veronica Silva Cusi, news correspondent
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GLOBAL BUSINESS is part of the department Digital CRM Global Business which has a map of the role of developing the BPO market off shore since February 2014. We are present as a solution for company's need services in BPO, KPO & ITO by providing human resources with professional qualification such as, well-trained, well-educated along with dedication in service excellence, to deliver customer’s order and ensure their satisfaction.
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