News : Grand Pacific Resort Management Adopts NewVoiceMedia Technology
NewVoiceMedia, a global provider of omni-channel cloud customer contact technology, announces that Grand Pacific Resort Management, a timeshare management company that prides itself on "enriching lives by creating experiences worth sharing," is adopting ContactWorld for Service to offer a quicker, more personalized customer experience for its owners, guests and partners across all communication channels.
To scale with their growth, Grand Pacific Resort Management recognized the need for a centralized communication solution to manage direct contact across multiple channels. With ContactWorld’s seamless integration with Salesforce, Grand Pacific Resort Management will expedite inquiries and track every customer experience to ensure quality service is delivered every time.
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About NewVoiceMedia :
NewVoiceMedia is a global provider of cloud technology which helps businesses sell more, serve better and grow faster
About Grand Pacific Resort Management:
Grand Pacific Resorts is a full-service resort management and development company.
Published: Thursday, June 4, 2015
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