News : Grand Rapids Call Center Adding 100 New Jobs
Grand Rapids, MI, Sept 18, 2014 -- A call center in Grand Rapids plans to add new jobs. Teleperformance announced 100 new positions during an event at its offices Thursday.
The jobs are for people with sales and customer service backgrounds. Training classes have begun and continue to the end of the year.
When the facility opened last year, it began with 50 employees. Now, it has nearly 400.
"Unemployment has been a challenge in Michigan and so, as Teleperformance has been in this market for about a year, we've been able to provide steady jobs, growing jobs, career-based jobs -- and that always leads to positive things for our company and for our client," said the company's Mike Lewis.
If you are interested in applying for the jobs, visit the Teleperformance website. You can also apply in person at the company's facility at 2680 Horizon Dr. SE.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Friday, September 19, 2014