
#contactcenterworld, @grandstreamnet
Boston, MA, USA and Dorset, England, March, 2018 -- Grandstream Networks, Inc., a provdier of SIP unified communication solutions, and JPL Telecom, a designer and manufacturer of telecom headsets since 2004, announced a partnership. Under this partnership, a wide-range of JPL Telecom’s headsets are now fully compatible with Grandstream’s portfolio of IP Phones. Businesses around the world who utilize Grandstream’s VoIP phones can now pair those phones with JPL Telecom’s wired and wireless headsets to offer handsfree calling options.
Sponsor message - content continues below this message
2021 '16th annual' Global Contact Center World Awards CLOSING SOON!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there! Join the FREE Webinar
Content continues ….
"Headsets are the main way that many users interact with their IP phones, and therefore it is imprerative for us to offer powerful, easy-to-use headsets that seamlessly pair with our phones," said David Li, CEO of Grandstream. "We are excited to partner with JPL Telecom to allow users of Grandstream phones to take advantage of their world-class headsets that offer superior audio quality and handsfree functionality."
"I am extremely pleased and excited with the new partnership with Grandstream," said James Clarke, Owner of JPL Telecom. "We wanted to make sure Grandstream customers have more options when it comes to their telecom headsets. All our headsets offer high quality standards with advanced noise cancellation using Surround Shield technology and acoustic shock protection using Sound Defender technology. Our partnership with Grandstream is part of a growing commitment and support to our partners in the telecoms and UC channel. JPL Telecom is also releasing more new products throughout 2018 – a new UC wireless DECT headset with a new concept design, more USB headsets and complimentary accessories."
#contactcenterworld, @grandstreamnet
Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream
About Grandstream:Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
About JPL Telecom:JPL is a global provider in the design and manufacture of wired and wireless DECT style professional headsets for the Contact Centre and Unified Communications. Working together with global technology and platform partners, we are developing industry firsts in sustainable and future proof wearables.
We have a wide range of professional telecom headsets, ranging from entry-level office use headsets to professional call centre use headsets in wired and wireless DECT styles, providing a real alternative to the current brand leaders.
Our aim is to continuously improve customer choice, offering value to our resellers and end-users.
Published: Monday, March 5, 2018
2.) | Eckoh CallGuard, ChatGuard, Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot. A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details. CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents. ChatGuard makes payments in Chat PCI DSS compliant and... (read more) PH: 01442 458300 |