#contactcenterworld, @grandstreamnet
Boston, MA, USA and Dubai, UAE, Dec 16, 2020 -- Grandstream, connecting the world with unified communication solutions since 2002, announced a new partnership with Naizak, a distributor of networking solutions in the Middle East. Through this partnership, Naizak has been appointed an official distributor of Grandstream’s GWN series of Networking Solutions. Customers throughout the Middle East can now purchase Grandstream’s series of Wi-Fi access points from Naizak.
"We are thrilled to welcome Naizak as an official distribution partner in the Middle East," said Mousa Abla, Sales Manager, Middle East for Grandstream. "Naizak’s focus on quality, innovation and commitment to the customer makes them an ideal partner for Grandstream. We are excited to work closely with Naizak to provide customers throughout the Middle East with powerful and reliable networking solutions."
"We are delighted to work with Grandstream to enhance the quality of networking solutions in the market through their robust offerings. Naizak has partnered with Grandstream keeping their effective solutions and strong market image in mind as it will help us gain wider visibility as a distributor as well. We look forward to this collaboration opening new avenues for us." said Salim Abdul Ghani, General Manager at Naizak Distribution.
#contactcenterworld, @grandstreamnet
Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream
About Grandstream:Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
Published: Thursday, December 17, 2020
4.) | Answer-4u Telephone Answering Services Answer4u offers both SME and corporate sized businesses Telephone Answering Services delivered by our team of professional receptionists. They are all trained to answer your calls, in your company name, whenever you need them most. All of our client calls are answered in our Nottingham offices, in the heart of England. We have agents working on a 24/7 basis, meaning all calls are answered through the day and night by UK based operatives. No calls are ever outsourced or go to an answering machine. Each of our clients has their own personal Account Manager, who heads a team of trained receptionists. Our receptionists answer the phone in your company name, explain to your callers that yo... (read more) |
5.) | Connect Assist Contact Centre Services We’re a specialist Contact Centre business and market leaders helping socially focused organisations deliver quality support to their clients and service users. We do this by providing 24/7 helplines, software solutions and consultancy services. Since launching in 2006, we’ve operated at the sharp end of customer service, supporting some of society’s most vulnerable people. We’ve pioneered in our space to become a specialist in helplines, whilst using the most advanced communication and database technologies available. Our social mission has remained a constant throughout, providing many meaningful career prospects and growth opportunities to people within our local communities and fur... (read more) |
13.) | WorkGenda WorkGenda WorkGenda is a state of the art WFO cloud service, used by customers around the world. WorkGenda provides: a) an AI based forecasting engine, which automatically generates forecasts with a WAPE of 3 to 5%, b) a capacity management engine based on a traffic simulator, with perfect support for blending regardless the type of channels, which subsequently automatically converts the computed capacity into optimised shifts, where ‘optimised’ equals to a zero or the mathematically minimum possible overstaffing under the given contractual constrains, c) an automated scheduling engine, capable of scheduling 3000 multi-skilled agents for a whole week in 2 minutes and d) an Intraday bot which automatic... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall