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#contactcenterworld, @grandstreamnet
Boston, MA USA, Dec 8, 2020 -- Grandstream, connecting the world since 2002 with unified communication solutions, expanded their GRP Series of Carrier-Grade IP Phones with the release of four new models.
The Essential line of the GRP Series of Carrier-Grade IP Phones includes four models, the GRP2601, GRP2602, GRP2603 and GRP2604. All GRP Series models offer carrier-grade security features to provide enterprise-level security, including secure boot, dual firmware images, encrypted data storage, and random default password.
#contactcenterworld, @grandstreamnet
Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream
About Grandstream:
Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
Published: Wednesday, December 9, 2020
| 2.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
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