Boston, MA, USA, April 24, 2018 -- Grandstream, connecting the world since 2002 with SIP unified communication solutions, announced the release of a new IP Video Phone (GXV3380) for Android™ for testing by the Grandstream Beta Club. This smart video phone combines a 16-line IP video phone with multi-platform video collaboration features and the power of a high-performance Android tablet to offer an all-in-one communications solution.
50 units of this IP video phone will be available for shipping to approved Beta Club testers in early May, 2019.
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Posted by Veronica Silva Cusi, news correspondent
Grandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
Published: Friday, April 26, 2019
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
|2.)||Lieber & Associates|
Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring