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News : Grandstream’s New GRP Series of Essential IP Phones Now Compliant with Cisco’s BroadWorks

#contactcenterworld, @grandstreamnet

Boston, MA, USA, March 17, 2021 -- Grandstream, connecting the world with SIP unified communication solutions since 2002, announced that their new GRP series of Essential IP Phones are now is fully interoperable with Cisco’s BroadWorks Platform. As a result, service providers and enterprises using BroadWorks can now seamlessly deploy Grandstream’s entire GRP series of Carrier-Grade IP Phones, including the new Essential Series, which are designed for mass deployment.

Part of the GRP2600 series of Carrier-Grade IP Phones, the Essential IP phone line provides simple, easy-to-use devices with zero touch provisioning for mass deployment and easy management. The devices in the Essential series are designed to offer simple-to-use, affordable desktop IP Phones with a sleek design and next-generation features. Built for the needs of on-site and remote workers and designed for easy deployment by enterprises, service providers and other high-volume markets, these essential IP phones offer an easy-to-use and easy-to-deploy voice endpoint. 

With the certification of the GRP Series of Essential IP Phones, Grandstream’s full portfolio of IP voice, video and cordless IP Phones are fully interoperable with Cisco’s BroadWorks. Grandstream, a member of the Cisco Solution Partner Program, offers Cisco’s service providers and enterprises a one-stop-shop for all the endpoints needed to build powerful communication solutions. This portfolio includes the GRP series of Carrier-Grade IP Phones, GXP series of IP Phones, GXV series of IP Video Phones for Android™, GVC series of video conferencing systems and devices, GAC2500 Audio Conferencing Phone, WP series Wi-Fi cordless IP phone, DP series of DECT Cordless IP Phones, GXW series of VoIP gateways and HT series of Analog Telephone Adapters (ATAs).

#contactcenterworld, @grandstreamnet

Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream


About Grandstream:
Company LogoGrandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
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About Cisco System Indonesia:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Keep Your Options Open

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Published: Thursday, March 18, 2021

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2021 Buyers Guide Visual Communications

 
1.) 

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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