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News : Grandstream’s New GRP Series of Essential IP Phones Now Compliant with Cisco’s BroadWorks

#contactcenterworld, @grandstreamnet

Boston, MA, USA, March 17, 2021 -- Grandstream, connecting the world with SIP unified communication solutions since 2002, announced that their new GRP series of Essential IP Phones are now is fully interoperable with Cisco’s BroadWorks Platform. As a result, service providers and enterprises using BroadWorks can now seamlessly deploy Grandstream’s entire GRP series of Carrier-Grade IP Phones, including the new Essential Series, which are designed for mass deployment.

Part of the GRP2600 series of Carrier-Grade IP Phones, the Essential IP phone line provides simple, easy-to-use devices with zero touch provisioning for mass deployment and easy management. The devices in the Essential series are designed to offer simple-to-use, affordable desktop IP Phones with a sleek design and next-generation features. Built for the needs of on-site and remote workers and designed for easy deployment by enterprises, service providers and other high-volume markets, these essential IP phones offer an easy-to-use and easy-to-deploy voice endpoint. 

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With the certification of the GRP Series of Essential IP Phones, Grandstream’s full portfolio of IP voice, video and cordless IP Phones are fully interoperable with Cisco’s BroadWorks. Grandstream, a member of the Cisco Solution Partner Program, offers Cisco’s service providers and enterprises a one-stop-shop for all the endpoints needed to build powerful communication solutions. This portfolio includes the GRP series of Carrier-Grade IP Phones, GXP series of IP Phones, GXV series of IP Video Phones for Android™, GVC series of video conferencing systems and devices, GAC2500 Audio Conferencing Phone, WP series Wi-Fi cordless IP phone, DP series of DECT Cordless IP Phones, GXW series of VoIP gateways and HT series of Analog Telephone Adapters (ATAs).

#contactcenterworld, @grandstreamnet

Posted by Veronica Silva Cusi, news correspondent
Source: Grandstream


About Grandstream:
Company LogoGrandstream Networks is a manufacturer of IP voice/video telephony and video surveillance solutions.
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About Cisco System Indonesia:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Make Training Fun

Read today's tip or listen to it on podcast.

Published: Thursday, March 18, 2021

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2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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