News : Group Solutions wins in the 2017 APCC International Conference
Group Solutions participated in the 2017 APCC (Contact Centers’ Portuguese Association) International Conference and won 6 of the 9 trophies in the APCC Best Awards.
This ManpowerGroup brand was recognized for the added value in managing the relationship between clients and their customers through an innovative approach.
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These six awards reinforce Group Solutions’ capabilities to leverage Talent management, processes and technology, highlighting the benefits of developing and managing contact center solutions at the provider’s facilities. All the solutions implemented at Group Solutions’ facilities won, consolidating the brand ability to provide full BPO services.
Congratulations to all 3.500 Group Solutions contact center professionals, to the clients and to all Group Solutions associates.
Today's Tip of the Day - Recognition
About ManpowerGroup Portugal:
ManpowerGroup is an American multinational human resource consulting firm headquartered in Milwaukee, Wisconsin, USA. Manpower provides recruitment and assessment, training and development, career management, outsourcing, and workforce consulting. Founded by Elmer Winter and Aaron Scheinfeld in 1948, the company was acquired by Blue Arrow of Britain in 1987, but became independent again in 1991.
About The Portuguese Association of Contact Centers:
The Portuguese Association of Contact Centers is a business association established by 3C - Customer Contact Center, ES Contact Center, Interactiva/DM6, PT Contact and Teleperformance Portugal. Its main goal is the sustainable development of the "call and contact centers" market in Portugal.
Published: Tuesday, May 30, 2017
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