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News : Groupe Chantelle Selects Centric PLM™ to Digitize Product Development and Empower Omnichannel Strategy

#contactcenterworld

Campbell, CA, USA, April 2022 - Groupe Chantelle, the French lingerie, has selected Centric Software's Product Lifecycle Management (PLM) solution. Centric Software provides enterprise solutions to plan, design, develop, source, and sell products such as apparel, footwear, sporting goods, furniture, home décor, cosmetics, food & beverage, and luxury to achieve strategic and operational digital transformation goals.

Chantelle was facing business challenges within its Digital and Customer Care department. It was clear they needed to improve collaboration between teams worldwide, increase flexibility, speed responsiveness, and ensure product availability.

"We had a product data management (PDM) solution for about 20 years, but no PLM. We knew we absolutely had to implement this technology," says Virginie Diquero, Organization Project Manager at Chantelle. "We needed a more efficient and faster way to transfer images, content and data of our complete collection offer to our sites."

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We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

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"Corporate Social Responsibility (CSR) is also a priority for Chantelle," says Cathy Sellier, Master Data Manager at Chantelle. "We recently created a zero waste, fully recyclable bra, based on the circular economy model and we want to communicate our CSR initiatives more effectively. To do this, we need easier and faster access to data and Centric PLM can help us."

"Chantelle is an icon in the lingerie sector and we are proud to partner with them on their international omnichannel strategy," says Chris Groves, President, and CEO at Centric Software. "With Centric PLM, Chantelle will be empowered to seamlessly manage supply chains and achieve ambitious CSR goals."

#contactcenterworld

Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.prnewswire.com


About Centric Software:
From its headquarters in Silicon Valley, Centric Software® provides a Product Concept to Consumer Digital Transformation Platform for fashion, retail, footwear, luxury, outdoor, consumer electronics and consumer goods including cosmetics and personal care and food and beverage. Centric's flagship Product Lifecycle Management (PLM) platform, Centric PLM™, delivers enterprise-class merchandise planning, product development, sourcing, quality and product portfolio optimization innovations specifically for fast-moving consumer industries.
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About Groupe Chantelle:
Groupe Chantelle - A French Lingerie
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Today's Tip of the Day - Check Your Automated Attendant Regularly

Read today's tip or listen to it on podcast.

Published: Thursday, April 21, 2022

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2022 Buyers Guide Employee Engagement Solutions

 
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TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.
 

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