News : GRSIA Opens 24-hour Call Centre
Doha, Qatar, March 29, 2015 -- The General Retirement and Social Insurance Authority (GRSIA) has launched a call centre to serve citizens and customers better.
Citizens can now call hotline 183 for their queries round-the-clock.
Ali al-Khalaf, director at GRSIA, said the new call centre will provide quality communication service that will benefit its target clients, as well as their partners and employees.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
GRSIA has trained a special team to activate the call centre service. Al-Khalaf noted that all teams in each department have been coached separately.
"This service will be available to provide 24/7 answers from questions of pensioners, subscribers and employers inside and outside Qatar," he added.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Document Processes
Published: Wednesday, April 1, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.