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News : GRSIA Opens 24-hour Call Centre
Doha, Qatar, March 29, 2015 -- The General Retirement and Social Insurance Authority (GRSIA) has launched a call centre to serve citizens and customers better.
Citizens can now call hotline 183 for their queries round-the-clock.
Ali al-Khalaf, director at GRSIA, said the new call centre will provide quality communication service that will benefit its target clients, as well as their partners and employees.
GRSIA has trained a special team to activate the call centre service. Al-Khalaf noted that all teams in each department have been coached separately.
"This service will be available to provide 24/7 answers from questions of pensioners, subscribers and employers inside and outside Qatar," he added.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
Published: Wednesday, April 1, 2015