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News : Gulf CX Partners with Five9 to Offer Cloud Contact Centre Services

#contactcenterworld, @gulfcx

Manama, Bahrain, Dec, 2018 -- Gulf Customer Experience (Gulf CX), an outsourcing provider and customer experience provider, has launched Gulf CX Cloud in line with its cloud migration strategy in partnership with Five9, a cloud contact centre provider.

The partnership will enable businesses in the Middle East – with focus on the GCC – to launch contact centre services rapidly, without the need to invest in hardware, or any other infrastructure; all that is needed are just a PC, headset and Internet connection.

#contactcenterworld, @gulfcx


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2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Posted by Veronica Silva Cusi, news correspondent
Source: http://www.gdnonline.com


About Gulf Customer Experience:
Company LogoOur industry-leading customer experience solutions are customized and tailor-made to meet our client’s specific goals and business requirements. We are the preferred service delivery partner for brands who value customer experience as a competitive differentiator. As consulting, training, digital and technology professionals, we operate omni-channel, world-class customer experience centers, delivering a memorable and “wow” experience with every interaction. Our passion for service is embedded in everything we do, and we deliver on this promise.
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Today's Tip of the Day - Have Some Fun

Read today's tip or listen to it on podcast.

Published: Wednesday, December 26, 2018

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2021 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.
 

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