
Lucknow, India, Sept 15, 2020 - Emergency ambulance service provider, GVK-Emergency Management and Research Institute (EMRI) have served termination notices to about 650 employees, quite unexpectedly, on September 11.
The service provider, which runs the Advanced Life Support (ALS) ‘108’ service in Uttar Pradesh, was incurring losses and is facing a severe financial crunch. It is reported that the service did not receive funds from the state government on time, and its repeated requests had gone unheeded. This has forced it to lay off about 500 drivers, four support staff, 400 emergency medical technicians (EMT), eight response officers as well as its call centre executives in the state.
Moreover, the Company has also not received financial support in the form of funds from the state government, even though the state government itself had created the required infrastructure for the ambulance service.
GVK-EMRI had been providing services in line with an MoU signed with the state government. Under the service, two ambulances, equipped with life-saving devices, are available to each of the 75 districts across Uttar Pradesh.
However, due to the erratic inflow of funds from the government, a lot of maintenance work also had to be put on hold, which has affected the condition of many ambulances.
The employees have been working very hard during the pandemic, as true ‘COVID warriors’, and therefore, this sudden termination has come as a shock to them.
Posted by Veronica Silva Cusi, news correspondent
Source: http://bwpeople.businessworld.in
About GVK-EMRI Emergency Response Center:PROVIDE HEALTHCARE FACILITIES TO THE ENTIRE STATE OF UTTARAKHAND IN INDIA. WE WORK ON THE SAME PRINCIPLE AS 911
Published: Thursday, September 17, 2020
5.) | ComSys S.A. CList for Outbound Campaigns Management CList by Comsys is an application that helps contact centers enhance the performance of their outbound campaigns. It accomplishes that by enabling the planning and execution of sophisticated communication strategies. Additionally, the AI-powered module of CList extends the possibilities of outbound campaigns delivering unprecedented results. Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t... (read more) |
6.) | Consilium Software Consilium UniCampaign™ Reaching the right person with the right information on the right channel at the right time is a tall order. That’s the power the new Consilium UniCampaign™ has been adding to Cisco outbound contact centers, easily tripling or quadrupling results, from improving digital customer acquisition to managing post-sale customer relationship. Delivering proactive outbound engagement in a game-changer product, Consilium UniCampaign™ is an omnichannel List and Campaign Management (LCM) solution which complements the strength and robustness of Cisco's Outbound Dialer with the implementation of multichannel (voice, email, and SMS) outbound contact strategies. The new 7th release of UniCampaign™ is des... (read more) |
8.) | CTCOMM Genesys PureConnect Genesys PureEngage Tegsoft |
15.) | Teckinfo Solutions Pvt. Ltd. InterDialog UCCS The InterDialog Dialer is an independent & intelligent auto dialer software that controls the outbound calls using various algorithms. This call center dialer works as Predictive Dialer Software, Progressive Dialer Software, Preview Dialer Software or Power Dialer Software based on the requirement of the process. It allows the system to create groups/caller lists and then dials out to multiple calling groups/lists at the same time, thus helping target a wider market segment in a shorter period of time. The predictive dialer software and automatic dialer algorithms used by the InterDialog Dialer are designed to improve efficiency by lowering the wait time, the number of dropped calls and t... (read more) |
16.) | Tru29 Outsource Solutions Inc. Custom Outsourced Solutions Tru29 Solutions tailor fits a dialer solution that will truly suit your needs. |
17.) | voiptime Voiptime Contact Center Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to: - Automate lead prospecting and have 4x more live conversations daily; - Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer; - Smooth out the peaks of calls by... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall