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News : Gymnastics Chief Expects 1,000 Calls to New Abuse Hotline

#contactcenterworld

Jakarta, Indonesia, Aug, 2018 -- More than 1,000 victims of sexual abuse in gymnastics are expected to call a new, global abuse helpline in its first year of operations, the sport's president told AFP.

Morinari Watanabe was speaking at the Asian Games after Larry Nassar, a former USA Gymnastics doctor, was handed a life sentence in January for sexually assaulting women and girls.

Nassar, 55, was accused by some 265 women of sexually abusing them over more than two decades. His conviction led to profound questions for gymnastics about how the abuse went undetected for so many years.

In the wake of the scandal, Watanabe outlined plans to establish a call centre that "an athlete or parent can call" from anywhere in the world.

"I think that in the first year more than 1,000 will call to report sexual harassment," said Watanabe, who heads the international gymnastics federation (FIG).

But he said the helpline would also act as a deterrent to potential abusers, and that he expected the number of callers to shrink as time goes by.

"I hope that the next year (the number) is half and the next year half again," he added.

In the months since Nassar's conviction, other abuse scandals have emerged.

In May a former coach of Brazil's national squad was fired by his gymnastics club after Brazilian TV reported he had sexually abused boys, presenting testimony from more than 40 victims.

Watanabe said changing the culture within gymnastics was key, explaining that coaches and other support staff often had too much power over the gymnasts and their families.

"Coaches must communicate with parents," he added.

The helpline is part of the FIG's plan to create a Gymnastics Ethics Foundation, made up of a safeguarding section, a disciplinary section and a compliance section.

The idea will be put to a vote of the body's national member federations at the next congress, to be held in Baku in December.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.sportskeeda.com


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Today's Tip of the Day - Complaints

Read today's tip or listen to it on podcast.

Published: Tuesday, August 28, 2018

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2021 Buyers Guide Headsets

 
1.) 
Premium Listing
Jabra

Jabra
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. We are committed to letting people hear more, do more, and be more than they ever thought possible. Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams. Jabra employs approx. 1,400 people worldwide
PH: 800-826-4656


2.) 
All Ears Ltd

Freemate headsets, and sanitary solutions for headsets
Freemate headsets available, corded and wireless for telephony and USB. 3 year warranty compatible with all model phones. We supply accessories from downleads, USB leads, ear cushions, leatherettes and we service call centre headsets, these are sanitised and repaired or serviced as required.

We supply the corporate environment, Government departments, security, medical and professional offices and meet the needs of many of New Zealand's SOHO market.

We can even develop and create one-off solutions for those with mobility or disability limitations opening up a world of freedom in communications. And we like to have fun on the journey.
PH: 644 9201929

3.) 
Comfort Telecommunications

Smith Corona Headsets
3 year warranty compatible with all model phones. Accessories also available. Cords, earpads, etc all factory direct pricing
PH: 800-399-3224

4.) 
CTCOMM

Plantronics
Jabra
Sennheiser

5.) 
Headsets123


Since 1998 Headsets123 has been supplying Call Center Grade corded phone headsets, wireless headsets, headset telephones and a wide range of headset accessories to accommodate Medical, Insurance, Financial offices and large Call Centers environments offering you value, comfort, flexibility and increased productivity in your day to day business.

Our offices are located just outside of Seattle, WA. We hope you enjoy our wide range of headsets and accessories.

6.) 
JPL Telecom

Based in Dorset, England, JPL designs and manufactures innovative professional telecom headsets. We have a wide range of professional telecom and call centre use headsets in wired, wireless DECT and Bluetooth styles.

Making sure that your customer’s voice can be heard is vital. JPL Telecom ensures that your customer’s experience is first-class. All headsets have our Surround Shield™ noise cancellation to make certain your customer only hears what you want them to hear. Comfortable and attractively designed headsets are built to withstand the constant use in any call centre environment.

Our aim is to continuously improve customer choice, offering a fair price and value to our resellers and end users.
PH: +44 (0)1258 820100

7.) 
Unicom Services Ltd.

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.
PH: +35924110203

8.) 
Xiamen Mairdi Electronic Technology Co., Ltd

Call Center Headsets
Mairdi is a professional call center headsets maker in China. We've designed, produced and exported professional communication headsets for 16 years. Our headsets were exported to over 120 countires in the world.
Our headsets are widely compatible with nearly all IP Phones, desk phones, PC and mobiles. They are all noise cancelling and with built-in hearing protection technology. Our headset accessories are Plantronics or Jabra compatible. All the headsets and accessories are CE,FCC, RoHS certificated.
PH: 0086-592-7177232
 

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